Privacy & Legal Policies

Privacy Policy

Effective Date: December 25, 2025

1. Introduction

The Social Connect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swiftsocialconnect.com and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, company name
• Communication Data: Information you provide when contacting us or subscribing to our newsletter
• Automatically Collected Data: IP address, browser type, device information, pages visited, time spent on pages
• Cookies and Tracking: We use cookies and similar technologies to enhance user experience and analyze website traffic

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Send you newsletters, marketing communications, and updates (with your consent)
• Analyze website usage and optimize user experience
• Comply with legal obligations and protect our rights

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in website hosting, analytics, email delivery, and business operations
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Withdraw consent for marketing communications
• Request data portability
• Lodge a complaint with a supervisory authority

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us through the contact form on our website.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze how our website is used.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Terms of Service

Effective Date: December 25, 2024

1. Acceptance of Terms

By accessing and using swiftsocialconnect.com, you accept and agree to be bound by these Terms of Service.

2. Use of Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You may not:

• Use our services in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Engage in any activity that disrupts or interferes with our services
• Reproduce, duplicate, or copy material without permission

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of The Social Connect or its licensors and is protected by copyright and intellectual property laws. The GLIDE Framework™ is a proprietary methodology of The Social Connect.

4. Service Disclaimer

Our website and services are provided "as is" without warranties of any kind. We do not guarantee that our services will be uninterrupted, secure, or error-free.

5. Limitation of Liability

To the fullest extent permitted by law, The Social Connect shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

6. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.

7. Governing Law

These Terms are governed by the laws of Botswana. Any disputes shall be resolved in the appropriate courts of Botswana.

Data Protection Notice

Compliance

The Social Connect is committed to complying with applicable data protection laws, including:

• Protection of Personal Information Act (POPIA) - South Africa
• General Data Protection Regulation (GDPR) - European Union
• Botswana Data Protection Act
• Other relevant African data protection regulations

Data Controller

The Social Connect acts as the data controller for personal information collected through our website and services.

Legal Basis for Processing

We process your personal data based on:

• Consent: You have given clear consent for specific purposes
• Contract: Processing is necessary to fulfill our services
• Legal Obligation: Required to comply with legal requirements
• Legitimate Interests: For business operations that don't override your rights

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

Cross-Border Data Transfers

When transferring data internationally, we ensure adequate safeguards are in place, including standard contractual clauses and ensuring recipients are in countries with adequate data protection laws.

Your Rights Under POPIA/GDPR

You have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing or request restriction
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with the relevant supervisory authority